ABOUT HASHTAG VAPES
South Africa’s Wholesale Vape Supplier
Hashtag Vapes brings devices, e-liquids, disposables, coils, pods and accessories together in one wholesale catalogue for approved retailers and resellers.
WHAT GUIDES US
Our commitments
Six principles shape how Hashtag Distro supports customers, selects products and operates responsibly.
Our Mission
At Hashtag Distro, our mission is to offer an extensive range of premium vaping products, ensuring our customers have access to the latest innovations in the industry. We strive to deliver exceptional service, reliable products, and accurate information to meet the diverse needs of vapers worldwide.
Commitment to Quality
We believe that quality is paramount when it comes to vaping. That's why we partner with reputable manufacturers and only stock products that meet rigorous standards for safety, performance, and flavour. Each item in our inventory undergoes thorough testing and evaluation before reaching our shelves, ensuring our customers receive products they can trust.
Product Selection
As a leading vaping distributor, we take pride in curating a comprehensive selection of vaping devices, e-liquids, accessories, and related products. Whether you're a seasoned vaper or just starting your journey, we offer a diverse range of products to cater to different preferences, styles, and budgets. Our goal is to provide a one-stop-shop experience for all your vaping needs.
Customer-Centric Approach
We value our customers and are dedicated to their satisfaction. Our team of knowledgeable and friendly staff is here to assist you every step of the way. We strive to provide prompt responses to inquiries, offer guidance on product selection, and address any concerns or issues you may have. Your experience as a customer is of utmost importance to us.
Advocacy and Education
We believe in advocating for responsible vaping practices and fostering a supportive vaping community. We aim to promote awareness of vaping-related topics, such as safety guidelines, proper usage techniques, and the latest industry developments.
Social Responsibility
Our commitment extends beyond the vaping community. We are dedicated to responsible business practices, including but not limited to environmental sustainability. We strive to minimize our ecological footprint by promoting and prioritizing environmental responsibility.
COMMON QUESTIONS
Frequently asked questions
Quick answers about wholesale access, ordering and account support.
Who can apply for a Hashtag Vapes wholesale account?
Registered trade customers may apply for wholesale access. Every application is reviewed before trade pricing and ordering are enabled.
How do I access wholesale pricing?
Once your application is approved, sign in to your account to view the wholesale pricing available to your business.
How can I place repeat orders faster?
Use Order Lists to save products you buy regularly. Open a saved list, adjust quantities and add the items to your basket when you are ready to reorder.
Where can I find my previous orders?
Your order history is available under Orders in My Account. Eligible completed orders also include WooCommerce's native Order Again option.
What happens after I place an order?
Your order is reviewed against current stock and account terms. The Hashtag Vapes team will contact you if any order detail needs attention.
Who can help with my account or order?
Contact the support team by telephone, WhatsApp or email using the details in the footer.
